[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"footerCompanyInfo":3,"termsAndConditions":26,"footerAboutUsPage":30},{"contact":4,"email":5,"location":6,"logo_path":20,"name":21,"social_media_links":22,"tag_line":8},"+254 114 442 895","info@ziarra.world",{"country":7,"formatted_address":8,"lat":9,"lng":10,"name":11,"photo":12,"rating":19,"user_ratings_total":19},"Kenya","Nairobi, Kenya",-1.2920659,36.8219462,"Nairobi",[13],{"height":14,"html_attributions":15,"photo_reference":17,"width":18},887,[16],"\u003Ca href=\"https:\u002F\u002Fmaps.google.com\u002Fmaps\u002Fcontrib\u002F113235678621954790854\">A Google User\u003C\u002Fa>","AUy1YQ3VSGa56-OH0J6NufJR5_7mV70sXCcw6ftqflkG7bdMH_-I_TQbVfS8zAZQcbYTCQL7NAT-v8pvwG5Jjl9nPrqH-mRBSrad_J58Wp4cRyCRcUib6ZrwLCQ9OTzVHAAwvVx0cXrBwpeqFSB94pRjyNyEmXTlky-9FHnt4mFvDyvKj33E0VGd5WKk",720,0,"https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002Ff78b926b8ea946e85b777878b64ddf6e.png","Ziarra Global Ventures",{"x":23,"thread":23,"tiktok":24,"youtube":23,"facebook":25,"instagram":25},"https:\u002F\u002Fyoutube.com\u002F@ziarra.global?si=qjWHAhFeJcpclS1z","https:\u002F\u002Fwww.tiktok.com\u002F@ziarra.global?_t=ZM-8uB5rOE4Pbi&_r=1","https:\u002F\u002Fwww.instagram.com\u002Fziarra.global?igsh=cjR0bzRtamY0dG4y&utm_source=qr",{"content":27,"error":28,"success":29},"\u003Cp class=\"ql-align-justify\">\u003Cstrong>Terms and Conditions\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Welcome to Ziarra Global Ventures\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">These Terms and Conditions govern your access to and use of services provided by \u003Cstrong>Ziarra Global Ventures\u003C\u002Fstrong>.By using our website, app, or related services (collectively, the \"Platform\"), you agree to these Terms, which comply with applicable Kenyan laws, including the \u003Cstrong>Consumer Protection Act, 2012\u003C\u002Fstrong>, and the \u003Cstrong>Contracts Act\u003C\u002Fstrong>. If you do not agree, we kindly ask you to refrain from using our services.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Our Services\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">We provide a range of travel-related services, including trip planning, activity bookings, and accommodation reservations. While we strive to provide accurate and reliable information, we do not guarantee the availability or performance of third-party services. Any agreements or disputes related to third-party services, such as airlines, hotels, or tour operators, must be resolved directly with those providers.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Your Responsibilities as a User\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">You are responsible for ensuring the accuracy of the information you provide during registration and booking. It is also your responsibility to comply with all applicable travel regulations, such as securing valid passports, visas, and insurance. Misuse of our Platform, including fraudulent activity, unauthorized account access, or violation of Kenyan laws, may result in suspension or termination of your account.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Payments and Fees\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">All payments must be made through the secure methods provided on our Platform. Payments are processed through third-party gateways compliant with Kenyan financial regulations. While we ensure secure processing, we are not responsible for transaction fees or delays imposed by your financial institution.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Cancellations and Refunds\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">All cancellations and refunds are governed by our Refund Policy, which is aligned with Kenya’s \u003Cstrong>Consumer Protection Act, 2012\u003C\u002Fstrong>. By completing a booking, you acknowledge that you have reviewed and agreed to the Refund Policy.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Limitation of Liability\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">To the fullest extent permitted by law, Ziarra Global Ventures shall not be held liable for indirect, incidental, or consequential damages arising from the use of our Platform. This includes disruptions caused by third-party providers, delays, or cancellations. You also acknowledge that unforeseeable circumstances, such as natural disasters or government actions, may impact your plans.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Governing Law and Dispute Resolution\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">These Terms shall be governed by the laws of Kenya. Any disputes arising from your use of our Platform shall be subject to the exclusive jurisdiction of the courts of Kenya.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Changes to These Terms\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">We may update these Terms periodically to reflect changes in our services or Kenyan legal requirements. Continued use of our Platform constitutes your acceptance of the revised Terms.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Contact Us About These Terms\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">For any questions or concerns, you may contact us at \u003Cstrong>support@ziarra.world\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Refund Policy\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">At \u003Cstrong>Ziarra Global Ventures\u003C\u002Fstrong>, we are committed to transparency and fairness. This Refund Policy complies with Kenya’s \u003Cstrong>Consumer Protection Act, 2012\u003C\u002Fstrong>, and outlines the terms for cancellations and refunds. By using our services, you agree to this policy.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Eligibility for Refunds\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Refunds are granted based on the timing of your cancellation. Cancellations made at least fourteen (14) days before the scheduled service start date are eligible for a full refund. Cancellations made between seven (7) and thirteen (13) days prior to the start date are eligible for a partial refund of fifty percent (50%). Cancellations made less than seven (7) days before the service start date, or in the case of a no-show, are non-refundable.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Requesting a Refund\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">To request a refund, email \u003Cstrong>refunds@ziarra.world\u003C\u002Fstrong> with your booking reference number and reason for cancellation. Refunds will be processed within fourteen (14) business days. Approved refunds will be issued to your original payment method, though processing times may vary depending on your financial institution.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Non-Refundable Fees and Third-Party Providers\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Certain charges, including administrative and booking fees, are non-refundable. For services involving third-party providers, such as airlines or hotels, their refund policies will apply. While we will assist in facilitating these requests, Ziarra Global Ventures is not responsible for third-party decisions.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Special Circumstances\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">In cases of force majeure, such as natural disasters or government-imposed restrictions, refunds will be assessed on a case-by-case basis. If a refund is not possible, alternative solutions, such as rescheduling or travel credits, may be offered.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Changes to This Policy\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">We reserve the right to update this Refund Policy to reflect changes in our services or Kenyan legal requirements. Continued use of our services constitutes acceptance of the revised policy.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>Contact Us About Refunds\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">If you have questions or concerns about cancellations or refunds, please email us at \u003Ca href=\"http:\u002F\u002F194.195.119.78\u002Fadmin\u002Frefunds@ziarra.world\" rel=\"noopener noreferrer\" target=\"_blank\">\u003Cstrong>refunds@ziarra.world\u003C\u002Fstrong>\u003C\u002Fa>. We’re here to assist you.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-center\">\u003Cstrong>\u003Cu>Terms and Conditions for Trip Designers\u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">These Terms and Conditions outline the rights, obligations, and responsibilities of Trip Designers who provide customized travel planning services through the platform. By registering and offering services as a Trip Designer, you agree to comply with the following terms:\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>1. Registration and Compliance\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Trip Designers must register with accurate personal and business details, including a valid email address, contact information, and any credentials that establish their expertise in travel planning. It is the Trip Designer’s responsibility to ensure that their profile remains up to date and that all information presented on the platform accurately represents their services. The platform reserves the right to verify credentials and suspend or terminate accounts that provide misleading or incomplete information. Additionally, Trip Designers must comply with all applicable laws, regulations, and licensing requirements in their respective jurisdictions.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>2. Service Scope and Limitations\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Trip Designers provide personalized travel itineraries, recommendations, and consultation services. However, they are not responsible for booking flights, accommodations, or other travel services unless explicitly agreed upon through the platform. Any bookings must be conducted through the designated providers on the platform to ensure compliance with the platform’s policies. Misrepresentation of services or failure to deliver as promised may result in penalties, including account suspension or removal from the platform. Trip Designers must specify the extent of their services in their listings, including the number of itinerary revisions they offer, estimated delivery timelines, and any exclusions.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>3. Exclusivity of Communication and Transactions\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">All communications between Trip Designers and clients must take place exclusively through the platform’s messaging system. Direct exchange of personal contact details, including phone numbers, personal emails, or external payment details, is strictly prohibited. All payments for services rendered by Trip Designers must be processed through the platform to maintain transaction security and ensure compliance with the platform’s fee structure. Violation of this exclusivity policy may result in immediate termination of the Trip Designer’s account and forfeiture of earnings.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>4. Intellectual Property and Ownership of Itineraries\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Trip Designers acknowledge that all itineraries, travel plans, and recommendations provided to clients remain the intellectual property of the Trip Designer. However, upon full payment by the client, the client is granted a non-exclusive right to use the itinerary for personal travel purposes. Trip Designers may reuse general templates but must ensure that each client receives a personalized and unique travel plan tailored to their needs. Unauthorized sharing, redistribution, or commercial resale of previously designed itineraries without modification is prohibited.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>5. Pricing, Payments, and Refunds\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Trip Designers must clearly define their service pricing within their listings, including any add-ons or additional charges for revisions. Payments for services will be processed through the platform, with earnings disbursed according to the platform’s payment schedule after deducting applicable service fees or commissions. Trip Designers must establish a clear refund policy, which should specify under what conditions a refund may be granted or denied. If a client requests a refund after receiving revisions, the Trip Designer must assess whether their service delivery aligns with the agreed-upon expectations before issuing any potential refund. If disputes arise, the platform may mediate the resolution, but it is not liable for financial losses incurred due to service dissatisfaction.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>6. Service Quality and Delivery Standards\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Trip Designers must provide high-quality, well-researched, and accurate itineraries tailored to the client’s preferences. All itineraries should include clear travel recommendations, estimated costs (if applicable), local regulations, and safety information. Failure to provide the agreed-upon services, consistently late deliveries, or substandard work may result in account suspension or removal from the platform. Trip Designers are also expected to maintain professional and courteous communication with clients and respond to inquiries within a reasonable timeframe.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>7. Dispute Resolution and Client Satisfaction\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">If a client disputes the quality of a delivered itinerary or claims that the services were not as described, the Trip Designer must first attempt to resolve the matter amicably through communication. If the issue remains unresolved, the platform may step in as a mediator to assess whether a refund, revision, or alternative solution is necessary. However, the platform does not assume liability for disputes arising from subjective dissatisfaction or personal preferences. Trip Designers are encouraged to maintain transparent expectations with clients to minimize disputes.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>8. Liability and Indemnification\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Trip Designers acknowledge that they are independent service providers and assume full responsibility for the accuracy, legality, and reliability of their travel recommendations. The platform does not guarantee the availability, pricing, or safety of any third-party services recommended by Trip Designers. Any legal or financial consequences arising from inaccurate or misleading travel advice are the sole responsibility of the Trip Designer. By using the platform, Trip Designers agree to indemnify and hold the platform harmless from any claims, damages, or liabilities resulting from their services.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>9. Termination and Modification of Terms\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform reserves the right to modify these Terms and Conditions at any time. Trip Designers will be notified of any changes in advance, and continued use of the platform constitutes acceptance of the updated terms. The platform may also terminate a Trip Designer’s account at its sole discretion if there is a breach of these terms, repeated client complaints, or failure to comply with platform policies. Trip Designers may voluntarily terminate their participation by providing written notice, subject to any outstanding obligations, including ongoing projects or pending payouts.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>10. Governing Law and Jurisdiction\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">These Terms and Conditions shall be governed by the laws of Kenya, and any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in that location. By accepting these Terms, Trip Designers agree to abide by the legal and regulatory framework applicable to their services.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">By registering as a Trip Designer on the platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Ch3 class=\"ql-align-center\">\u003Cstrong>\u003Cu>Terms and Conditions for Event Providers\u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp class=\"ql-align-justify\">These Terms and Conditions outline the responsibilities, obligations, and guidelines for Event Providers who list, promote, and manage events through the platform. By registering as an Event Provider, you agree to comply with the following terms:\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Ch3 class=\"ql-align-justify\">\u003Cstrong>1. Registration and Compliance\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Event Providers must complete the registration process with accurate business details, including contact information, business licenses (if required), and any necessary permits for hosting events. It is the responsibility of the Event Provider to ensure compliance with all applicable local, national, and international laws governing event hosting, venue regulations, safety measures, and customer rights.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform reserves the right to verify credentials, inspect compliance records, and request additional documentation if necessary. Failure to provide accurate or updated details may result in suspension or termination of the provider’s account. The platform also holds the right to remove providers who violate local event laws or fail to maintain industry standards.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Ch3 class=\"ql-align-justify\">\u003Cstrong>2. Event Listing and Description Accuracy\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Event Providers must ensure that all event listings accurately describe the nature of the event, including but not limited to:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">The event’s name, date, time, and location.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Ticket pricing, VIP or general admission categories, and any inclusions (e.g., food, drinks, merchandise).\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Event itinerary and schedule, including performance line-ups, speakers, or special activities.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Age restrictions, accessibility options, and any dress codes or requirements.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Any applicable refund, rescheduling, or cancellation policies.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Misrepresentation of event details, failure to meet promised standards, or fraudulent listings will result in penalties, including removal from the platform. Event Providers must update event listings promptly if there are any changes to the event schedule, ticket availability, or other relevant details.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Ch3 class=\"ql-align-justify\">\u003Cstrong>3. Ticket Sales, Payments, and Commissions\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">All ticket sales for listed events must be processed through the platform’s payment gateway. Event Providers are prohibited from directing customers to third-party payment platforms or offline transactions. The platform deducts applicable commission fees from ticket sales, and payouts will be processed according to the payment schedule defined in the provider agreement.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Any attempts to bypass the platform’s payment system, manipulate pricing, or mislead customers about ticket availability may lead to suspension or termination. The platform reserves the right to review and modify commission rates, with prior notice given to Event Providers.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Ch3 class=\"ql-align-justify\">\u003Cstrong>4. Cancellations, Rescheduling, and Refunds\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Event Providers must establish clear refund and cancellation policies within their event listings. These policies should include:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">The timeframe within which a refund can be requested.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Whether partial or full refunds are available in case of event cancellation.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Policies regarding event rescheduling and whether tickets will be valid for future dates.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">If an event is canceled, the Event Provider is responsible for processing refunds in accordance with the stated policy. In cases of force majeure (e.g., natural disasters, government restrictions, pandemics), the platform may facilitate refunds based on the platform’s policies. Failure to process refunds or honor customer claims may result in suspension of the Event Provider’s account.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Ch3 class=\"ql-align-justify\">\u003Cstrong>5. Event Safety and Legal Compliance\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Event Providers must ensure that all hosted events comply with health, safety, and security regulations. This includes:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Acquiring necessary event permits and approvals from local authorities.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Implementing crowd control and emergency evacuation plans.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Ensuring proper liability insurance coverage if required.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Adhering to food and beverage safety regulations (if applicable).\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Complying with all accessibility laws to accommodate disabled guests.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">Event Providers must also ensure that their events do not involve illegal or unethical activities, including but not limited to unauthorized gambling, illicit substance distribution, or violence-inciting activities. The platform reserves the right to investigate reported violations and take action accordingly.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Ch3 class=\"ql-align-justify\">\u003Cstrong>6. Customer Interaction and Support\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Event Providers are responsible for maintaining professional and timely communication with attendees. This includes responding to customer inquiries about event details, ticketing, or venue policies. In the event of last-minute changes, Event Providers must notify attendees via the platform’s messaging system and update event listings accordingly.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Customer complaints or disputes should first be resolved between the Event Provider and the attendee. If an issue remains unresolved, the platform may step in as a mediator; however, it is not liable for any damages, refunds, or losses incurred due to the Event Provider’s actions.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Ch3 class=\"ql-align-justify\">\u003Cstrong>7. Marketing and Promotional Use of Event Listings\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">By listing an event on the platform, the Event Provider grants the platform the right to use event images, descriptions, and details for marketing and promotional purposes. This includes but is not limited to advertisements, social media campaigns, and featured promotions.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Event Providers may not falsely claim sponsorships, endorsements, or affiliations with the platform beyond what is officially agreed upon. Unauthorized use of the platform’s branding or logo in external marketing materials is prohibited.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Ch3 class=\"ql-align-justify\">\u003Cstrong>8. Liability and Indemnification\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Event Providers assume full responsibility for the execution, safety, and legal compliance of their events. The platform is not liable for any losses, damages, injuries, or disputes arising from an Event Provider’s failure to meet safety or operational standards.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">By listing an event, the Event Provider agrees to indemnify the platform against any claims, lawsuits, or financial liabilities resulting from their event. This includes claims related to injuries, property damage, ticket disputes, or any violations of local laws.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Ch3 class=\"ql-align-justify\">\u003Cstrong>9. Termination and Modification of Terms\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to Event Providers in advance. Continued use of the platform following modifications constitutes acceptance of the updated terms.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform also reserves the right to suspend or terminate an Event Provider’s account at its discretion, particularly in cases of fraud, failure to comply with policies, or repeated customer complaints. Event Providers may voluntarily terminate their participation by providing written notice, provided that all pending obligations, including ticket sales and event refunds, have been settled.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Ch3 class=\"ql-align-justify\">\u003Cstrong>10. Governing Law and Dispute Resolution\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">These Terms and Conditions are governed by the laws of Kenya. Any disputes that arise under these terms shall be subject to resolution through the applicable courts or an arbitration process agreed upon by both parties.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">By registering as an Event Provider, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-center\">\u003Cstrong>\u003Cu>Terms and Conditions for Activity Providers\u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-center\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">These Terms and Conditions govern the responsibilities, rights, and obligations of Activity Providers who list and manage activities through the platform. By registering as an Activity Provider, you agree to abide by these terms to ensure a seamless experience for clients while maintaining the integrity of the platform.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>1. Registration and Compliance\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Activity Providers must register with accurate business details, including legal entity information (if applicable), valid contact details, and any required certifications or licenses relevant to the activities they offer. The Provider must ensure compliance with all local, national, and international regulations regarding activity-based services, such as health and safety laws, liability insurance requirements, and permits for operating in specific locations.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform reserves the right to verify the authenticity of the Provider’s credentials and may request additional documentation. Providers who fail to meet the platform’s compliance standards, provide misleading information, or operate illegally may face suspension or permanent removal.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>2. Activity Listings and Service Descriptions\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Activity Providers are responsible for ensuring that all listings accurately describe the activities offered. Each listing must include:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">A detailed description of the activity, including the expected itinerary, duration, and inclusions.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Pricing structure, including whether additional fees (e.g., for equipment rental or transportation) apply.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">The minimum and maximum number of participants allowed.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Safety measures, requirements, and any restrictions (e.g., age, health conditions, prior experience).\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Cancellation, rescheduling, and refund policies.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Clear images or videos showcasing the activity.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Misrepresentation of activities, failure to provide promised experiences, or the inclusion of inaccurate details may lead to penalties, including the removal of listings or suspension from the platform. Providers must promptly update their listings in case of any changes to availability, pricing, or activity details.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>3. Booking, Payments, and Commissions\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">All bookings must be processed exclusively through the platform. Activity Providers are prohibited from redirecting customers to third-party payment systems or requesting direct payments. Payments from clients will be held and processed by the platform, with earnings disbursed according to the provider agreement, after deducting applicable commission fees.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform reserves the right to adjust commission rates and will notify Providers of any changes in advance. Any attempts to manipulate pricing, conduct fraudulent bookings, or bypass the platform’s payment system may result in account suspension or termination.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>4. Cancellation, Rescheduling, and Refund Policy\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Activity Providers must clearly outline their cancellation and refund policies within their listings. Policies must include:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Whether cancellations made by the client within a certain timeframe are eligible for a full or partial refund.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">The process for rescheduling activities in case of unforeseen circumstances (e.g., weather conditions, low participation).\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">A protocol for handling cancellations made by the Provider, including issuing refunds or offering alternative dates.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">In the event that an Activity Provider cancels a scheduled activity, they must notify clients as soon as possible through the platform. Providers with a high cancellation rate or failure to issue refunds according to the stated policy may face penalties, including reduced visibility on the platform or account suspension.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>5. Safety, Liability, and Insurance Requirements\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Activity Providers must ensure that all activities are conducted in a safe and professional manner. This includes:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Adhering to safety regulations specific to the type of activity offered.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Providing appropriate safety briefings, protective gear, and trained staff.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Ensuring that all equipment used is regularly inspected and maintained.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Carrying sufficient liability insurance to cover potential risks associated with the activity.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">Providers must disclose any known risks associated with their activities and may require clients to sign liability waivers before participation. Failure to prioritize safety or repeated incidents of customer complaints regarding unsafe conditions may result in removal from the platform.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>6. Customer Interaction and Support\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Activity Providers are responsible for maintaining professional, clear, and prompt communication with clients. This includes responding to inquiries, providing updates regarding bookings, and addressing any customer concerns before or after the activity.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">All customer interactions must take place through the platform’s messaging system to ensure transparency. Direct solicitation of clients for future off-platform bookings is strictly prohibited. Providers who engage in unprofessional conduct, fail to respond to client inquiries in a timely manner, or receive consistent negative feedback may be subject to penalties, including listing demotion or suspension.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>7. Dispute Resolution and Customer Complaints\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">In the event of a dispute between an Activity Provider and a client, the Provider must first attempt to resolve the issue directly through amicable communication. If the dispute remains unresolved, the platform may step in as a mediator and review the case based on evidence provided by both parties, including correspondence, booking details, and activity descriptions.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform does not assume liability for disputes but will enforce resolutions based on its policies and fairness standards. Repeated customer complaints or failure to handle disputes professionally may impact the Provider’s standing on the platform.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>8. Use of Platform for Marketing and Branding\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">By listing an activity on the platform, the Provider grants the platform permission to use images, descriptions, and branding materials for promotional and marketing purposes. The platform reserves the right to feature specific activities in advertising campaigns, newsletters, and social media promotions.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Activity Providers may not use the platform’s branding in unauthorized ways or falsely claim official partnerships without explicit approval. Any misuse of the platform’s branding may result in legal action or termination of the Provider’s account.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>9. Indemnification and Limitation of Liability\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Activity Providers acknowledge that they are independent service providers and assume full responsibility for the safety, legality, and delivery of their activities. The platform is not liable for injuries, damages, or financial losses resulting from an Activity Provider’s negligence, failure to comply with safety regulations, or misrepresentation of services.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">By using the platform, Activity Providers agree to indemnify and hold the platform harmless against any legal claims, lawsuits, or liabilities arising from their activities. This includes claims related to participant injuries, equipment failures, and violations of local laws or permits.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>10. Suspension, Termination, and Policy Changes\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform reserves the right to modify these Terms and Conditions at any time, with prior notice given to Providers. Continued use of the platform constitutes acceptance of the updated terms.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform may suspend or terminate an Activity Provider’s account if:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">The Provider repeatedly violates platform policies.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">There are frequent customer complaints or unresolved disputes.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">The Provider engages in fraudulent or unethical business practices.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">The Provider fails to comply with applicable laws and safety regulations.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">Activity Providers may voluntarily deactivate their accounts by providing written notice, provided that all pending bookings and financial obligations have been settled.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>11. Governing Law and Legal Jurisdiction\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">These Terms and Conditions are governed by the laws of Kenya, and any legal disputes shall be resolved within the appropriate courts of that jurisdiction.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">By registering as an Activity Provider, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, and you commit to upholding the highest standards of professionalism and customer service.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-center\">\u003Cstrong>\u003Cu>Terms and Conditions for Stays Providers\u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-center\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">These Terms and Conditions outline the rights, responsibilities, and obligations of Stays Providers who list, manage, and offer accommodations through the platform. By registering as a Stays Provider, you agree to adhere to these guidelines to ensure a professional and secure booking experience for all parties involved.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>1. Registration and Compliance\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Stays Providers must register with accurate personal or business details, including the legal name of the entity, valid contact information, and any required certifications or permits for operating accommodations. Providers are responsible for ensuring compliance with all applicable laws, regulations, and zoning requirements related to short-term or long-term rentals in their respective locations.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform reserves the right to verify the accuracy of all submitted details and may request additional documentation, such as business licenses, insurance policies, or tax registration certificates. Providers who fail to comply with legal requirements or provide misleading information may face account suspension or termination.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>2. Property Listings and Description Accuracy\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Stays Providers must ensure that all property listings contain complete and accurate information. Each listing should include:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">The exact location of the property.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">A detailed description of the accommodation, including the number of rooms, available amenities, and any additional features.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">High-quality images of the property’s interior and exterior.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Pricing details, including daily, weekly, or monthly rates, as well as any additional charges (e.g., cleaning fees, security deposits).\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">House rules, including check-in\u002Fcheck-out times, smoking policies, and pet policies.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Guest capacity and any restrictions, such as age limits or accessibility considerations.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Cancellation and refund policies.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">Misrepresentation of accommodations, providing misleading photos, or failure to meet the advertised standards may result in penalties, including removal of the listing, financial compensation for affected guests, or permanent suspension from the platform.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>3. Pricing, Bookings, and Payments\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">All bookings must be processed through the platform, and Providers must ensure that their listed prices are competitive and in line with the market rates. The platform’s payment gateway will handle all transactions, and payouts will be made according to the payment schedule outlined in the provider agreement.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Stays Providers are prohibited from redirecting guests to external payment methods or charging additional fees that were not disclosed in the listing. Any attempt to bypass the platform’s payment system may result in immediate account termination.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform deducts applicable service fees or commission charges from completed bookings before releasing the payment to the Provider. These commission rates may be subject to revision, with prior notice given to Providers.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>4. Cancellation, Modifications, and Refunds\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Stays Providers must clearly define their cancellation, modification, and refund policies within their listings. These policies should specify:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">The timeframe in which guests can cancel without penalty.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Whether full, partial, or no refunds apply in case of cancellation.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Procedures for modifying bookings, including date changes or guest count adjustments.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">How refunds will be processed in case of unforeseen circumstances (e.g., natural disasters, government restrictions).\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">If a Provider cancels a confirmed booking, they must notify the guest as soon as possible through the platform and offer either an alternative stay of similar or higher value or a full refund. Repeated cancellations by the Provider without valid reasons may result in penalties, including temporary suspension from the platform or a reduced visibility ranking in search results.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">In cases where a guest disputes a stay due to misrepresentation, unavailability, or safety concerns, the platform reserves the right to mediate and enforce refund or compensation policies accordingly.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>5. Property Maintenance and Quality Assurance\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Stays Providers are responsible for ensuring that their properties remain in excellent condition and meet the promised quality standards. This includes:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Maintaining cleanliness and hygiene before and after each guest stay.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Providing functional utilities, such as electricity, water, heating, and air conditioning.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Ensuring all listed amenities are available and in working condition.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Addressing any guest complaints regarding maintenance issues in a timely manner.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">The platform encourages guest reviews, and properties that receive consistently poor ratings due to cleanliness, safety, or inaccurate descriptions may face penalties, including a lower search ranking or listing suspension.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>6. Guest Interaction and Customer Support\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Providers must be available to respond to guest inquiries, booking requests, and concerns in a timely and professional manner. Communication should remain within the platform’s messaging system to ensure transparency and security.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Stays Providers are expected to:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Provide clear instructions for check-in and check-out processes.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Offer timely responses to guest inquiries, ideally within 24 hours.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Resolve any on-site issues or complaints efficiently.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">Providers must not solicit direct bookings from guests outside the platform or attempt to exchange personal contact details for future bookings. Violations of this policy may lead to account suspension.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>7. Guest Conduct and Property Damage Policies\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Providers may set house rules and restrictions that guests must follow during their stay. These rules must be clearly stated in the property listing and booking confirmation. Guests who violate these rules may face penalties, such as security deposit deductions or additional charges.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Providers must also define their policies regarding:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Damage to property caused by guests.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Noise disturbances and compliance with local regulations.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Unauthorized visitors or events held on the property.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">If a guest causes significant property damage, the Provider must document the issue with photographic evidence and report it through the platform within 24 hours of check-out. The platform may facilitate claims against security deposits or insurance coverage but is not responsible for reimbursing losses beyond the agreed policies.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>8. Insurance and Liability\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Stays Providers must have adequate property insurance coverage that includes liability protection for guest-related incidents. The platform is not liable for damages, theft, injuries, or legal disputes arising from the use of a property.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">By listing a property, the Provider agrees to indemnify and hold the platform harmless from any claims, lawsuits, or liabilities resulting from guest stays.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">If the Provider fails to maintain a safe and compliant property, the platform reserves the right to remove the listing or require corrective actions before reinstatement.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>9. Marketing and Branding Permissions\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">By listing accommodations on the platform, the Provider grants the platform the right to use property images, descriptions, and branding materials for marketing and promotional purposes. The platform may feature listings in email campaigns, advertisements, and social media promotions.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Providers may not use the platform’s branding or misrepresent their association with the platform without explicit permission. Unauthorized branding use may result in penalties.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>10. Termination and Suspension of Accounts\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform reserves the right to modify these Terms and Conditions at any time, with prior notice to Providers. Continued use of the platform signifies acceptance of the updated terms.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform may suspend or terminate a Provider’s account if:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">The Provider repeatedly cancels bookings without valid reasons.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Guests submit frequent complaints about misrepresentation or poor service.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">The Provider violates pricing or payment policies.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">The Provider engages in fraudulent activities or attempts to conduct transactions outside the platform.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">Providers may voluntarily deactivate their account by providing written notice, provided that all pending obligations, including outstanding bookings, are honored.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>11. Governing Law and Dispute Resolution\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">These Terms and Conditions shall be governed by the laws of Kenya. Any disputes between the Provider and the platform or guests shall be resolved through arbitration or in the appropriate courts.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">By registering as a Stays Provider, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, and you commit to maintaining a high standard of service and guest satisfaction.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-center\">\u003Cstrong>\u003Cu>Terms and Conditions for Package Providers\u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-center\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">These Terms and Conditions outline the rights, responsibilities, and obligations of Package Providers who list, manage, and offer bundled travel experiences through the platform. By registering as a Package Provider, you agree to adhere to these terms to ensure a professional, transparent, and secure booking experience for clients.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>1. Registration and Compliance\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Package Providers must complete the registration process by submitting accurate business details, including legal entity information (if applicable), valid contact details, and any necessary licenses or permits required for offering bundled travel services. Providers are responsible for ensuring compliance with all applicable local, national, and international travel and business laws, including consumer protection regulations, licensing for specific services (e.g., transportation, guided tours), and any insurance requirements.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform reserves the right to verify the authenticity of all submitted details and may request additional documentation such as travel agency licenses, liability insurance policies, or tax registration certificates. Failure to comply with legal requirements or providing misleading information may result in account suspension or termination.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>2. Package Listings and Description Accuracy\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Package Providers must ensure that all travel package listings contain complete, transparent, and accurate details. Each listing must include:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">A full itinerary detailing the included services, destinations, activities, and schedule.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">The pricing structure, specifying whether costs are per person, per group, or per booking.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">A breakdown of inclusions (e.g., accommodation, meals, transfers, guided tours, entrance fees).\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">A clear list of exclusions (e.g., personal expenses, visa fees, travel insurance, gratuities).\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Accommodation details, including the type of lodging and amenities provided.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Transportation details, including whether flights, transfers, or car rentals are included.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Meal plan details, specifying whether full board, half board, or breakfast-only options are available.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Group size limitations and whether the package is available for private or shared group bookings.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Any required eligibility criteria, such as age restrictions, physical fitness requirements, or dress codes.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Cancellation, modification, and refund policies.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">Misrepresentation of package details, failure to meet the promised service level, or providing misleading photos and descriptions may result in penalties, including removal of the listing, financial compensation for affected guests, or permanent suspension from the platform.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>3. Pricing, Payments, and Commission\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">All bookings for travel packages must be processed exclusively through the platform. Providers are prohibited from directing clients to external payment methods or charging undisclosed fees after the booking. The platform’s payment system will handle all transactions, and earnings will be disbursed according to the provider agreement, after deducting applicable commission fees.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform reserves the right to adjust commission rates, with prior notice given to Package Providers. Any attempt to manipulate pricing, conduct fraudulent bookings, or bypass the platform’s payment system may result in immediate account termination.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Providers must ensure that pricing is competitive and inclusive of all mandatory fees. Hidden charges or unexpected surcharges imposed on travelers after booking will be considered a breach of these terms.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>4. Booking Confirmations, Cancellations, and Refunds\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Package Providers must clearly define their booking confirmation process and cancellation policies within their listings. These policies must specify:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">The timeframe within which a client’s booking is confirmed after payment.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">The cancellation policy, detailing whether cancellations are eligible for full, partial, or no refunds.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">The deadline for clients to request booking modifications, such as date changes or participant adjustments.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Refund policies in cases of force majeure, such as natural disasters, government restrictions, or pandemics.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">How refunds will be processed and the estimated timeframe for clients to receive refunds.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">If a Package Provider cancels a confirmed booking due to unforeseen circumstances, they must notify clients immediately and offer a suitable alternative or a full refund. Frequent cancellations by a Provider without valid reasons may result in penalties, including listing suspension or account termination.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">If a client disputes a package due to misrepresentation or failure to deliver the promised experience, the platform reserves the right to mediate and enforce refund or compensation policies accordingly.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>5. Service Quality and Customer Satisfaction\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Package Providers must ensure that all elements of their package offerings meet high-quality standards. This includes:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Ensuring accommodations, transportation, and activities match the descriptions provided in the listing.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Hiring qualified and professional guides, drivers, or staff involved in delivering the experience.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Providing well-maintained transportation and ensuring safety compliance for all travel-related services.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Offering timely customer support before, during, and after the trip to address concerns or emergencies.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">Providers who receive consistently poor reviews, fail to meet quality expectations, or provide misleading information may be subject to penalties, including reduced visibility in search rankings, suspension, or permanent removal from the platform\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>6. Travel Documentation and Legal Requirements\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Package Providers are responsible for ensuring that clients receive all necessary travel documents related to the package, including:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Booking confirmations and itineraries.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Vouchers for accommodations, tours, or transportation.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Visa assistance information (if applicable).\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Health and safety advisories, including vaccination or testing requirements for specific destinations.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">Providers must ensure that any regulatory or legal requirements, such as permits for national park visits, restricted-area permissions, or adventure activity waivers, are communicated to clients in advance.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Failure to comply with legal documentation requirements may result in penalties, legal claims, or removal from the platform\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>7. Customer Interaction and Support\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Providers are responsible for maintaining professional and timely communication with clients. This includes responding to inquiries, providing pre-trip information, and offering support during the trip.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Providers must be available to address:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Pre-booking inquiries regarding package details.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Client concerns during the trip, such as itinerary adjustments or emergency assistance.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Post-trip feedback and resolution of complaints.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">All customer interactions must take place through the platform’s messaging system to ensure transparency. Providers may not solicit direct bookings outside the platform or request personal contact details from clients. Violations of this policy may lead to account suspension.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>8. Dispute Resolution and Complaints\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">In case of disputes between a Package Provider and a client, the Provider must first attempt to resolve the issue through direct communication. If an issue remains unresolved, the platform may step in as a mediator and review the case based on evidence, including booking details, itinerary descriptions, and client communications.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform does not assume liability for disputes but will enforce resolutions based on its policies and fairness standards. Repeated customer complaints or failure to address disputes professionally may impact the Provider’s standing on the platform.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>9. Insurance and Liability\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">Package Providers must ensure that they have adequate insurance coverage for all elements of their travel packages, including:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">Liability insurance for any injuries, damages, or accidents during the trip.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Insurance coverage for transportation services, including vehicle safety and passenger protection.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">Any required insurance for adventure or high-risk activities.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">The platform is not liable for accidents, injuries, theft, or any losses incurred by clients during a travel package. By listing on the platform, Providers agree to indemnify and hold the platform harmless from any legal claims arising from their services.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>10. Termination and Policy Changes\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform reserves the right to modify these Terms and Conditions at any time, with prior notice given to Providers. Continued use of the platform signifies acceptance of the updated terms.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">The platform may suspend or terminate a Provider’s account if:\u003C\u002Fp>\u003Cul>\u003Cli class=\"ql-align-justify\">The Provider consistently fails to deliver promised services.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">There are frequent guest complaints or unresolved disputes.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">The Provider engages in fraudulent or deceptive practices.\u003C\u002Fli>\u003Cli class=\"ql-align-justify\">The Provider attempts to bypass the platform’s payment system.\u003C\u002Fli>\u003C\u002Ful>\u003Cp class=\"ql-align-justify\">Providers may voluntarily deactivate their account by providing written notice, provided that all pending obligations, including outstanding bookings, are honored.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cstrong>11. Governing Law and Jurisdiction\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">\u003Cbr>\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">These Terms and Conditions shall be governed by the laws of Kenya. Any legal disputes shall be resolved through arbitration or in the appropriate courts.\u003C\u002Fp>\u003Cp class=\"ql-align-justify\">By registering as a Package Provider, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, and you commit to maintaining the highest standards of professionalism, service quality, and customer satisfaction.\u003C\u002Fp>",false,true,{"gallery":31,"hero_image":44,"hero_text":21,"our_dream":45,"our_partners":46,"our_spirit":51,"what_users_say":52,"why_choose_us":71},[32,33,34,35,36,37,38,39,40,41,42,43],"https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002F7aaeec3f17a647db4d2a5a470b79c519.jpg","https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002Fbd1b9afed07347df77f68134793177bd.jpg","https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002F1facb44503884e9654648bbef7a8cb4f.jpg","https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002F80d9176ffbea41464d262b33eb804452.jpg","https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002Fbdae8872e47d4d5b4175dd828fc23281.jpg","https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002F1bc8d7d6b6bd47174de69523ebae825a.jpg","https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002F1ab88b526b94452f7c747dc27baab38d.jpg","https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002F439dd048ad8846f97f3ae3b127c76fbe.jpg","https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002F244623d365a441b646309bcf05018252.jpg","https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002Fc8195fa15a09404267d991228c3e34e9.jpg","https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002Fb6adc90c7559487a75ba17488938500c.jpg","https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002F48b1736664bd41644676fbe37b7c1f2a.jpg","https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002Fa2617eba4ba84f896e387a8929f7bd8f.jpg","\u003Cp>To become the go-to travel companion for every soul seeking more - \u003Cstrong>More Meaning, More Joy, More Connection\u003C\u002Fstrong>. We envision a global community of Ziarra explorers — bound not by nationality, but by a shared hunger for life, for stories, and for the beauty of the unknown.\u003C\u002Fp>",[47,49],{"image":48},"https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002F819f9aabfa2c41fc4b716af03099448f.png",{"image":50},"https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002F4e0911eacf8847e07e47b4a883617fac.jpg","\u003Cp>Ziarra is an online travel platform that integrates together curated \u003Cstrong>Accommodation\u003C\u002Fstrong> (Hotels, Homestays, Camping, and Glamping), \u003Cstrong>Immersive experiences & Tours\u003C\u002Fstrong>, and \u003Cstrong>Community-driven travel \u003C\u002Fstrong>- all under one vibrant digital hub.\u003C\u002Fp>\u003Cp>From group travelers to fully independent adventurers, seasoned explorers, and passionate travel enthusiasts, Ziarra offers seamless tools to plan, book, and share unforgettable moments across Africa and beyond.\u003C\u002Fp>\u003Cp>Rooted in a love for discovery, Ziarra connects solo travelers, groups, influencers, travel communities, and destination partners through a smart platform that supports:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cstrong>Real-time bookings\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>\u003Cstrong>Social engagement features\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>\u003Cstrong>Personalized travel recommendations\u003C\u002Fstrong>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Ziarra is more than a travel platform - it’s a movement.\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>\u003Cspan style=\"color: rgb(0, 0, 0);\">Born from a love of discovery and human connection, we exist to make the world feel smaller, warmer, and more alive - one unforgettable trip at a time.\u003C\u002Fspan>\u003C\u002Fp>",[53,59,63,67],{"designation":54,"image":55,"name":56,"rating":57,"review":58},"User","https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002Ff5fbb09ec50f44e247c71a647a8b4276.jpg","Charles",5,"Ziarra is the way to go",{"designation":54,"image":60,"name":61,"rating":57,"review":62},"https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002Fe76353fa69584df67e5fcdcc682e8717.jpg","Janice","What a fantastic experience with ZIarra!",{"designation":54,"image":64,"name":65,"rating":19,"review":66},"https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002Fe6f817dc7647425579d1621f3f6856e4.jpg","Ben","I love Ziarra App",{"designation":54,"image":68,"name":69,"rating":57,"review":70},"https:\u002F\u002Fstaging.ziarra.world\u002Fapi\u002Fuploads\u002F71e29346f5a544837e19ef77c21b0c11.png","Jackline","What an experience with Ziarra!","\u003Cp>At Ziarra, we believe travel is more than movement — it's a magnet for \u003Cstrong>meaningful connection\u003C\u002Fstrong>. In every journey, we create space for strangers to become friends, for stories to be shared, and for belonging to bloom. We design vibrant group experiences where you don’t just see the world - you find your people in it.\u003C\u002Fp>\u003Cp>\u003Cstrong>This is travel that empowers, awakens, and welcomes you home to a global community\u003C\u002Fstrong>.\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>\u003Cstrong>What Makes Us Different\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cstrong>Community-Led Travel\u003C\u002Fstrong>: Join open groups or build your own. Travel isn’t just where you go - it’s who you go with.\u003C\u002Fli>\u003Cli>\u003Cstrong>Trusted Partners\u003C\u002Fstrong>: We collaborate with seasoned guides, influencers, and destination experts to ensure unforgettable journeys.\u003C\u002Fli>\u003Cli>\u003Cstrong>Tailored Experiences\u003C\u002Fstrong>: From curated packages to custom-designed trips, we help you travel your way.\u003C\u002Fli>\u003Cli>\u003Cstrong>Immersive Challenges & Rewards\u003C\u002Fstrong>: Earn Ziarra Stars, badges, and unlock surprises as you explore.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cbr>\u003C\u002Fp>"]